FAQ

On each product page, you’ll find direct links to our retail partner’s websites. Depending on what retail partner carries the item, you will be able to choose where you purchase from. Each link will directly send you to the product view on that retailer’s website. You will follow normal purchasing practices once adding to your cart.

Let us know and we can help you find it. All links should send you directly to the product page for the retail partner you choose.

Yes, all of our retail partners ship internationally. This will all be handled on the retail partner website where you made the purchase.

This will all be handled on the retail partner website where you made the purchase.

This will all be handled on the retail partner website where you made the purchase.

Our products are offered at a wide range of stores. Always be sure to call the store ahead of time to make sure that the products you wish to purchase are available.

Share details about your shipping As of June 2020, we began updating our product range in new packaging across our entire portfolio.  The process will take time to move all of our products into new packaging. Some of our products will be in old packaging until we run out of inventory so that we do not produce excess waste.  However, the products themselves are all the same so you do not need to worry about quality or performance.  We are just doing our part to ensure less waste exists within the beauty world!

Our products are all vegan, 100% cruelty free and PETA certified. EcoTools has committed to ensuring that all products have not and will not be subject to animal testing, regardless of where the product is sold, including China.

There are two ways! First, follow us on Instagram to get all the scoop on our latest promotions and giveaways. Secondly, sign up to receive our EcoInsiders® newsletters. You’ll be the first to know on everything!

EcoTools products are primarily made in Asia and we could not appreciate our partners more. Our manufacturers are held to the highest of standards of both ethics and quality and are submitted through a rigorous inspection and audit process before they can work as our partner.

PPI Beauty and our suppliers follow all regulations and adhere to all local laws of every country we currently do business.

Yes, we have fair labor practices established. We require our suppliers to adhere to fair labor standards including child labor restrictions, fair wages, and compensation for overtime. The production process is monitored as we maintain our own trained quality control and quality assurance staff, conducting ongoing and random inspections to ensure consistent quality and safety. Work environments are held to high standards, as is the quality of the product.

You can connect with us either on social media or by contacting us here. Follow us on Instagram, Facebook and YouTube for the latest tips, tutorials and brand news!

We recommend cleaning your brushes once a week using our Makeup Brush and Sponge shampoo.

All our brushes are made using cruelty-free bristles, recycled aluminum and renewable bamboo materials.

Our sponges are made using USDA certified EcoFoam™ technology which is a sugarcane bio-based material.

All bath and body items are made using ethically harvested plant-based or recycled materials.

That’s our plan! We strive to bring the newest innovation to the clean beauty world. Sign up for EcoInsiders® to receive our newsletter filled with information on the latest and greatest. Also, follow along on Instagram @ecotools to catch new products, tips and promotions.

Due to the natural composition of our materials there may be slight variation in color and shape from the website images.

FSC certification is considered the “gold standard” designation for wood harvested from forests that are responsibly managed, socially beneficial, environmentally conscious, and economically viable. Our FSC code is FSC-C157189.

On the packaging we are not able to 100% eliminate plastic, we’ve worked hard to reduce our plastic in packaging by 88% compared to prior Ecotools® packaging. All plastic is made of recycled PET and is recyclable. We recommend checking with your local recycling center for specifics.

EcoTools has ended the seed paper program.  It was an introductory limited edition program to support our EcoTools relaunched products. The program was intended to be limited and now has been phased out permanently.  However, the PCR (post-consumer recycled)* paper packaging remains biodegradable and can be recycled or composted.  Pleasecontact usshould you require more details.

BioBlender products are made of biodegradable foam material using only 5 ingredients (water, corn, bionanopol*, natural preservative, and natural pigment). Each one is USDA certified, planet-friendly, biobased, vegan, and cruelty-free.

*Bionanopol is the secret ingredient that makes BioBlender biodegradable and compostable!

Yes, of course! All BioBlender products are made from natural ingredients, safe for sensitive skin, and are dermatologist tested.

We recommend cleaning your BioBlender products once a week.

For the Makeup Sponge, use EcoTools Makeup Brush + Sponge Shampoo. Rinse and dry before storing.

For the Cleansing Mitt and Cleansing Sponge, rinse and hang to dry before storing.

Although BioBlender products will not degrade during use, we suggest replacing them once a month (every 30 days) to maintain peak performance and hygiene.

BioBlender can be placed in a compost bin or by finding a compost drop-off and pick-up option in your area. Always check with your local recycling center to understand what they may and may not accept!

The PCR (post-consumer recycled)* paper packaging is also biodegradable and can be recycled. The plastic is also PCR, but should be disposed of in a recycling bin as it is not biodegradable at this time.

*PCR (post-consumer recycled) material is plastic and paper waste collected at local recycling centers that’s then sorted, sterilized, and repurposed.

No, they will not degrade during use. It is designed to maintain composition to effortlessly blend your makeup for a natural-looking finish. For the BioBlender to degrade, it needs to be in a compost environment. We recommend replacing your BioBlender every 30 days for an optimal experience.